Lots of micromanagement in every position. Always adding metrics to hit, never removing old ones. - Auto Damage Field Adjuster GEICO Employee Review

3.0
29 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Flexible hours- You get to make your own schedule to a certain extent. Most AD Adjusters are provided a company car and are able to use it for personal use- always with free gas and insurance Benefits are good

Cons

Management always finds a new metric, new goal, or new job responsibility to add, but never removes any. Over time this have become very draining and irritating. Handling shady/dishonest shops gets really old, really quickly. Being the front, face to face contact for customers has its perks, but in the insurance industry it always seems there are more bitter, angry people than smiling faces. This takes its toll on any worker. The salary is some of the lowest in the industry, while the work load is among the highest

Explore other reviews about GEICO

5.0
8 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

GEICO is one of the largest employers in my smaller town, so I've heard all the good, the bad, and the ugly. What a pleasant surprise it's been working here! There is so much intentional change to create a great employee experience and get the right team leaders in place. Highly recommend not putting too much weight into older negative comments if you're thinking about applying. I've been very happy with my salary, the benefits/time off, culture, and leadership (both locally and senior leaders). I feel like there's a lot of room to continue to grow my career here and I see the same opportunities for others.

Cons

Really nothing major that I can think of!

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting problems to work on. Good benefits. Decent pay.

Cons

Managers will gaslight you and upper leadership is constantly changing, so expect projects you're working on to be thrown out every 6 months. Many people burn out and quit after some time and are never back filled, so you'll be expected to take on their workload. Some of my colleagues were working 80 hour work weeks to keep up with the work load and yet told they were not performing well enough. There also wasn't much diversity.

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