My experience at GEICO definitely made me realize that call-center jobs aren't the best position for me. - Salvage Specialist GEICO Employee Review

2.0
15 Apr 2012
Recommend
CEO approval
Business outlook

Pros

GEICO has a great benefits package, the pay is good for the middle GA area, and the training process is the best I've seen.

Cons

GEICO thrives on micromanagement which causes unnecessary stress. Customer Service calls are rated "A calls" or "Non-A call." If you are rated with an "A call" you might as well have received a "Non-A call" because there is always something that you should have done better or differently.

Explore other reviews about GEICO

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The pay was and great training

Cons

The lack of shifts they have available

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting problems to work on. Good benefits. Decent pay.

Cons

Managers will gaslight you and upper leadership is constantly changing, so expect projects you're working on to be thrown out every 6 months. Many people burn out and quit after some time and are never back filled, so you'll be expected to take on their workload. Some of my colleagues were working 80 hour work weeks to keep up with the work load and yet told they were not performing well enough. There also wasn't much diversity.

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