27 Mar 2017
GDS Group Response
9yI regret that your experience with us has not met your expectations. The Sales environment is both dynamic and energetic. We pride ourselves in a talent proposition of building the capability of graduates and giving them the opportunity to develop into excellent Sales Managers. Unlike some larger organisations we like to promote from within, creating greater opportunities for advancement of career. Our sales process relies on several techniques. Great prospecting means that we do not only use social media channels and face-to-face but we also use phone based as a means of connecting with our customers on a personal level. Great sales people do not only rely exclusively on passive connections. I realise that for some individuals that this is not their preferred means of prospecting and therefore these individuals I regret would not be a good fit for our organization. Our success criteria and the performance objectives during probation are high, which has allowed us to ensure we attract and retain the right talent to continue to grow our organization. We make these clear during induction, training and ongoing coaching with your team leaders. We believe in an authentic and ongoing relationship with our customers and our retention is extremely good. We are keen to learn from previous employment experience and I would urge you to contact me directly to discuss further.