Micro Managed, Poor Pay - Customer Service Advisor G4S Employee Review

2.0
20 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Remote Work Nothing else to say

Cons

Poor pay Micro managed Constant calls with only 15-30 seconds break in between. Couldn't stop to get a drink or go to the toilet without a call from a manager, even for 2 minutes! Communication was AWFUL! Any issues would take managers hours, sometimes days to get back to you. Systems and equipment ALWAYS breaking Promised promotions put off Made a coach then had to take an assessment as they promoted me "without an official assessment based solely on my excellent performance " So I was a coach for 6 months, then had to take the assessment before I could do it again several weeks later. Rude, ignorant, and unqualified managers (all but 2 of them) Was registered physically disabled and promised help by the company for comfortable chair and equipment, 6 months later, I still had no help, so I left.

Explore other reviews about G4S

5.0
23 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Overtime opportunities and breaks are great

Cons

I don’t really have any

1.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Paid training including Hotel stay

Cons

Pay, hours, terrible management, no advancement opportunities, unsafe working conditions

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