5.0
31 May 2021
Former employee, less than 1 year
Rém
Recommend
CEO approval
Business outlook
Pros
You need very little technical support experience to do well at this position.
Cons
If you have anything more than a basic knowledge of technical support practices, you can get frustrated quickly that you are unable to do more than referring people to a higher level team when basic attempts are made to resolve an issue.