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      Frontier

      Engaged employer

      Frontier reviews

      Good Benefits - Customer Service Representative (CSR) Frontier Employee Review

      2.0
      18 Mar 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits, however the raise you receive is negated by the increase in healthcare.

      Cons

      No work life balance. Company no longer cares about employees and outsourcing jobs. Management is incompetent.

      avatar
      Frontier Response
      2y
      Thank you for your feedback. We are always working to ensure our employees feel heard and valued. If you’d like to share more about your experience, please reach us at FrontierCareersFeedback@ftr.com.

      Explore other reviews about Frontier

      5.0
      13 May 2026
      Customer care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I can’t think of anything

      avatar
      Frontier Response
      4w
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
      3.0
      10 Jun 2026
      Software engineer i
      Recommend
      CEO approval
      Business outlook

      Pros

      Great environment and team. Major help in developing early career skills.

      Cons

      Lower end of salary range, felt underpaid.

      avatar
      Frontier Response
      14h
      Thank you for taking the time to share. Please know that every day, we strive to create a positive, healthy, and supportive work environment for our employees. If you’d like to share more details about your experience, please contact FrontierCareersFeedback@ftr.com.
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