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      Frontier

      Engaged employer

      Frontier reviews

      Review - Contact Center Representative Frontier Employee Review

      3.0
      16 Aug 2023
      Contact center representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Open door policy, lower managers approachable and listen and tey to help.

      Cons

      Slow process improvement and progress.

      avatar
      Frontier Response
      2y
      We assure you that we are always striving to improve as a company and that includes our managers. Please contact our Employee Care Team at FrontierCareersFeedback@ftr.com if you'd like to share more about your experience. ​

      Explore other reviews about Frontier

      5.0
      13 May 2026
      Customer care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I can’t think of anything

      avatar
      Frontier Response
      1mo
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
      5.0
      24 Jun 2026
      Business executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work 10/10 recommend

      Cons

      Verizon bought the company. Let everyone go a couple months after buying us out.

      avatar
      Frontier Response
      2d
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
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