Pros
Work at home, base pay guarantee with commission - everyone working very hard to keep all the information up-to-date and promotions kept competitive.
Cons
This job has a 80+% turnover, i was an original member who went from a large 400 person call-center to 20~ work at home agents. Not one person i worked with still works here, and the same can be said for the next 2 years of people after my time. The calls you receive (90~ a day) will slowly get to you as 3/4 of them are anger calls, other reps lied to the customer, things did not get shut off properly, bill problems etc etc. Nothing against New Yorkers as well but most of your calls if in residential will be from Rochester, NY and areas around the country that have just as "nice" of people to talk to.
