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      Frontier

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      Frontier reviews

      Call Center Horror - Customer Service Representative Frontier Employee Review

      1.0
      24 Oct 2014
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The people were great. Some of the nicest coworkers anywhere. Unbelievable benefits. I have never had of benefits like that for such a good rate. The pay structure was good also.

      Cons

      The position was customer service. However, the main focus is sales. Nothing wrong with sales expect when ethics are thrown out the window. Products sold improperly just to make a sale. Contracts renewed without consent.

      Explore other reviews about Frontier

      5.0
      13 May 2026
      Customer care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I can’t think of anything

      avatar
      Frontier Response
      1mo
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
      2.0
      19 May 2026
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Few less not many some

      Cons

      Many numerous lots a lot

      avatar
      Frontier Response
      1mo
      Thank you for your input. We’re sorry to hear of your negative experience. We appreciate our staff and want to make sure our employees have the tools and resources to succeed. If you’d like to share more about your experience, please reach us at FrontierCareersFeedback@ftr.com.
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