Frontier Communications is a HORRIBLE place to work - Customer Service Representative Frontier Employee Review

1.0
7 Feb 2010
Recommend
CEO approval
Business outlook

Pros

Good salary, paid on performance

Cons

Aggressive and unobtainable sales goals, Constant stupid redundant training, Managers with no previous sales experience themselves

Explore other reviews about Frontier

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I can’t think of anything

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Frontier Response
4w
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great environment and team. Major help in developing early career skills.

Cons

Lower end of salary range, felt underpaid.

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Frontier Response
1d
Thank you for taking the time to share. Please know that every day, we strive to create a positive, healthy, and supportive work environment for our employees. If you’d like to share more details about your experience, please contact FrontierCareersFeedback@ftr.com.
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