Frontier

Frontier reviews

Their Customer Service is TERRIBLE - Sales Representative Frontier Employee Review

1.0

7 Nov 2019

Sales representative

Recommend

CEO approval

Business outlook

Pros

No pros. No compensation. No care for customers. Customers are just another number; a means of acquiring income.

Cons

They are going to start charging customers $1.50 to call in to Customer Service...

Frontier Response

Hello. Thank you for your review. We would like to work with you in the hope of preventing future incidents like this. Please contact our team directly to provide some additional details about your experience: FrontierCareerFeedback@ftr.com

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5.0

24 Jun 2026

Business executive

Recommend

CEO approval

Business outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

Frontier Response

We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!

5.0

23 Jun 2026

Account executive

Recommend

CEO approval

Business outlook

Pros

Made really good money in this role

Cons

very unorganized, it was a new division so we figured it out along the way

Frontier Response

We’re proud to offer competitive compensation packages for our employees. We are happy to see you agree. Thank you for your review!

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Frontier

Their Customer Service is TERRIBLE - Sales Representative Frontier Employee Review

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