Where do I begin... - Anonymous employee Frontier Employee Review

1.0
8 Aug 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people at the Director level and below, PTO policy is decent, benefits aligned with industry

Cons

Lots of problems at Frontier and the stock price along with what you read in the papers on their long term viability is accurate. FTR's issues are driven by those in the C-suite. Dan is a horrific CEO who has made multiple blunders in his approach and decision making. The Board is useless, they were not aware we did not have an ecommerce site until this year. FTR was about 20 years behind in creating an option for customers to purchase products online. The approach the C suite takes filters down as decisions even with mid level management do not make much sense, but that is driven by the senior leaders. FTR's issue is they have no products. For a telecom, they have no streaming service, no media or content, no cellular and they are depending on voice, broad band and TV services to sustain their business model. Voice is dead and TV is slowly dying. Just having broadband is not a sustainable model. FTR would have been better off spending $10B on cellular spectrum rather than the Verizon FiOS markets just to keep the other major players from gaining access to the spectrum. FTR will eventually either be purchased, go private or go bankrupt, with bankruptcy likely to occur before the other two options. It is evident internally that they are spinning their wheels to try and turn it, but they frankly do not have the intelligence at the C-suite to help them make good decisions. Lot of emotion and reactive approaches which never work long term.

Explore other reviews about Frontier

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

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Frontier Response
5d
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Made really good money in this role

Cons

very unorganized, it was a new division so we figured it out along the way

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Frontier Response
5d
We’re proud to offer competitive compensation packages for our employees. We are happy to see you agree. Thank you for your review!
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