Really used to love this place. - Anonymous employee Frontier Employee Review

4.0
26 Jan 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Best people you will ever work with. They truly hire the best people to work at Frontier. You will feel like you're at home with family.

Cons

They offer promotions and then take them back, they are consistently changing policies and asking you to remain "Frontier Flexible" so that they can continue to change up the work environment with little to no advance warning. They don't offer room for growth (even if the same people have been above you forever- and now know nothing about the product they support) and they recently cut bonuses and took away pay for performance. So even if you work there for close to two years, you get paid as much as a new agent. This place used to be the dream, and now it's a nightmare.

Explore other reviews about Frontier

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I can’t think of anything

avatar
Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

avatar
Frontier Response
18h
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
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