Personal Chef - Anonymous employee Friend That Cooks Employee Review

1.0
6 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Seemed like a great idea and a company that was into branching out.

Cons

They are not into helping you succeed, just they're bottom line. You will barely make money and run all over town in your own vehical that they do not maintain except a ridiculously small amount of gas money per month. They are shady! Watch out! Chefs complained of "pimp"like tactics. Also they keep new clients on a fake wait list for months to make themselves seem busy when they're "chefs" need work.

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Friend That Cooks Response
8y
This review doesn't remotely represent what we do or what we're about, and shows that the reviewer doesn't understand the expenses necessary to operate a business. Here are some real facts about Friend That Cooks: * We spend between 65% and 75% of every dollar we take in on our employees pay, taxes and benefits, which include not only personal chefs, but support staff and managers. After taxes and benefits, more than half of what we bring in is spent only on chefs. * We offer benefits to both full and part time employees. Both are eligible for paid maternity/paternity leave, company contributions to retirement, fuel reimbursements, equipment allowances, holiday bonuses, bonus pay for training new chefs and automatic overtime for evening/weekend work. Full time employees are also eligible for healthcare benefits and paid time off. * Our fuel reimbursements more than pay for the extra driving on the job our chefs do. Reimbursements don't include pay for chefs to drive to job sites, just like they wouldn't get paid to drive to work by any other employer. * After paying employees, most of the rest of what we bring in goes to pay for marketing, insurance, rent, utilities, training new chefs and other things. There's a lot more expense to running our business than paying chefs. If we were only focused on the bottom line, we would spend no more than 1/3 of what we take in on labor, the way every other food service operation does. * Our company mission is to not only improve the quality of life for our clients, but for our employees, through pay and benefits that push other food service companies to offer more to their employees. We pay cooks around 50% more than area restaurants do, and benefits they don't. * There never has been or ever will be a "fake wait list", though we do have a real wait list with more than 100 families waiting for our next chefs to be hired and trained. That accusation doesn't even make sense. We only make money if our chefs work and having a fake wait list wouldn't benefit us in any way. * Every chef is a line cook before they are a chef and we openly admit to hiring talented, creative line cooks when we can find them and train them to become personal chefs. * No kid straight out of culinary school has ever passed our interview process to become a Friend That Cooks chef, though we have had many "experienced" executive chefs that have failed our testing. Every applicant goes through an interview process that forces them to prove their culinary knowledge and demonstrate their ability. Our interview process is tough, and most experienced cooks cannot make it through. Most experience chefs can't even make it through. If they do, they have proven they have the knowledge and talent to earn the title of "personal chef", whether they've had the title "chef" in the past or not. * Our chefs control their own schedules, work mainly weekday hours and earn extra when they do choose to work optional evening and weekends, and they have creative freedom they don't get at other jobs. Nobody has ever used the term "pimp like tactics" to describe our relationship with our employees. It could be described as exactly the opposite. No cooking position anywhere offers them the freedom and great schedule they have with us. * Not every person who does make it through our interview process has what it takes to succeed as a personal chef, though we're usually very good at identifying those that do. Some simply can't manage their own schedules or aren't responsible enough to work with the freedom they have with us. For those that can, we offer a quality of life they can't get in any other food service position.

Explore other reviews about Friend That Cooks

5.0
29 Jun 2024
Recommend
CEO approval
Business outlook

Pros

some gas reimbursement, yearly equipment stipend, good benefits and a company with good morals. very transparent and really thinks about their employees. has a cute weekly newsletter tons of independence and you can really make the schedule work for you, very flexible and things stay interesting because you're in different houses, different grocery stores. can listen to music or podcasts all day. they provide uniforms!

Cons

have to use your own car, lots of driving between grocery trips and going between clients, unpaid breaks. to be full-time, you basically have to have 10 clients, 2 per day, which is a bit tiresome to do the whole shebang all over again after you just finished at your first client. kind of mid pay considering what they charge the clients hourly..

2
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Friend That Cooks Response
1y
Thank you for your review! To offer some additional insight, 65%-75% of every dollar earned goes to pay our employees' wages, taxes, and benefits. In addition to our chefs, we also pay our managers, office staff, marketing team, trainers, and even trainees. We also have other expenses like rent, marketing, and service providers such as our benefits broker who helps us subsidize over 80% of health insurance costs for our employees, as well as paid time off. We continue to be a leader in total compensation for food service workers. Full time is 30 hours per week or more.
2.0
5 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Great for new Personal Chefs to understand what you will be doing in the day to day

Cons

They take a huge portion of what is billed to the client. Not all the clients are in the area and they base the drive time on miles even if you are an hour away in traffic

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Friend That Cooks Response
1y
Thank you for your review! To offer some insight, 65%-75% of every dollar earned goes to pay our employees' wages, taxes, and benefits. In addition to our chefs, we also pay our managers, office staff, marketing team, trainers, and even trainees. We also have other expenses like rent, marketing, and service providers such as our benefits broker who helps us subsidize over 80% of health insurance costs for our employees, as well as paid time off. We continue to be a leader in total compensation for food service workers. We are on a constant mission to offer the best flexibility, work/life balance, creative freedom, exceptional benefits and fair pay, while making our service affordable to our clients. Driving is calculated by miles rather than time, however chefs have a lot of control over where they want to take clients.
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