If you want a job where it sucks the life out of you then this is the place. - Customer Service Freeway Insurance Employee Review

1.0
19 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Not one pro, this place is awful

Cons

Very low pay for commissions. They run it like a call center. You’re threatened constantly if you don’t produce. They listen to calls to make sure you’re on script. They strip you of your personality when trying to sell with their pushy sales tactics. They buy and sell people’s information when getting a quote. They will have offices calling customers to the point of harassment. Everyone is quitting because of upper management, which are paid very well compared to the agents who are the ones selling. Morale is at its lowest. Most offices are completely closed due to lack of staffing. Customers get aggravated because they cannot get ahold of their agent. They rip employees off not paying them proper overtime, Confie runs freeway like a sweatshop. Every minute of your time has to accounted for. Do not work for this company. They say they care about their employees but they only care about covering their hind ends from getting sued. They are open on Christmas… that should tell you everything you need to know about working for this company.

Explore other reviews about Freeway Insurance

5.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great business to work for

Cons

There are no cons very good company.

4.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Performance-based compensation allows high achievers to increase their earnings. Bonus opportunities. Recognition programs. Company car w/ Gas & insurance Career advancement opportunities.

Cons

Success often means balancing competing priorities. Taking calls before or after business hours. Handling emergencies on weekends. Covering staffing shortages. Traveling between offices.

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