1.0
23 Jun 2026
Former employee, more than 3 years
Washington, DC
Recommend
CEO approval
Business outlook
Pros
People - some very smart and passionate individuals Market leader although that is diminishing. Rapidly leaning into AI
Cons
Unfortunately on a downward spiral this year especially after former CEO stepped down - New executives not aligned under a common goal. Not having a full time CEO has created a bit of a Wild West. A once great company has embraced mediocrity. - Sales is really struggling to close - Product is lacking a meaningful roadmap on how to retain customers or win deals. - onboarding lack the quality and speed from prior years. - Investing in AI without a plan on how to execute. Blaming existing tools for lack of process and discipline. -Struggling to retain talent. Widespread layoffs.