1 - Hiring Policy: Externalizing the growth is biggest mistake Fractal has made over the last 2 years. It slows down the growth and learning opportunities of existing employees across levels (even the growth at Analyst and SA levels have slowed down). Also, it has made the Fractal Pyramid uneven (Span of control is inconsistent across levels)
2 - Sub par Compensation
3 - Lateral Managers: Many new managers that Fractal have brought in are not able to adjust quickly (they are one of the reasons of dying culture, politics and attrition). Image and perception (like all other big organizations) has become more important than getting actual work done
4 - Mentoring: Since the Fractal outlook has been to externalize the growth, there has been very less focus on grooming and mentoring existing talent pool. Also, trainings if provided are inadequate and not very effective. Managers (who should be the one to coach) are so busy in managing their image and in fire-fighting that they do not see this as important task to spend their time on. This resulted in creating a weak next in line managers
5 - Quality of Work & Staffing: Fractal primarily does reporting work with some good analytics project. You have to blessed to be able to work on such projects. And poor staffing decisions have many time messed up such good projects which almost never came back
6 - High Negativity and Attrition: All the above factors have made the work environment very negative where people just finding nooks in what others are doing and the crab mentality has sunk in. All these dissatisfaction at work place has resulted in unprecedented attritions rates and it needed drastic (like people policy) steps to halt them temporarily (appraisal cycle should revive the flow). Also, Fractal has unable to realize who the key people are and they have not been able to retain them. This will hurt in the long term