Pros
Great initial training. Yummy free food. Fun games & occasional group activities. Nice to work in a place where you sit down & there's a heater/AC. Nice desk job if you are disabled or just old & tired. Great work life balance if you're okay with working occasional weekends. Good opportunities for over-time. They will not call you at home or ask you to work from home without pay.
Cons
Their computer systems are always glitching out all the time & it causes you to make massive mistakes in your work. Then, they blame you. They blame you if you ask a question because their resources were down but they also blame you when their resources were down & you didn't access them or didn't ask a question. They blame you if you didn't know some obscure topic that was hidden somewhere in their resources but you didn't access them because they were down. Again! The salary is great if you want to live with roommates until you die. If you get promoted, you'll be so busy that you'll miss your lunch breaks & go home hungry. Good luck.