Read before applying - Flex Learning Specialist Foundever Employee Review

1.0
21 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Skill Development: Foundever offers great opportunities to develop transferable skills, especially in training and development. Great Colleagues: I met some amazing people who made the work environment more enjoyable and supportive. Challenging Work: The job itself is rewarding and allows for personal growth, with a clear impact on daily operations. Long-Term Opportunities: For those looking for stability, the company provides long-term employment possibilities.

Cons

Disorganized Management: Leadership is often unorganized, making communication and workflow frustrating at times. Unprofessionalism in Leadership: There’s a lack of professionalism and transparency from management, which affects the work culture. Favoritism: Advancement is often based on who you know, not what you're capable of, creating an unfair environment. Limited Growth Opportunities: Despite hard work and skill, opportunities for growth are not always accessible due to favoritism and management decisions.

Explore other reviews about Foundever

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

7 week training to get a person ready to go into production.

Cons

Work hours depends on clients needs. So hours may vary.

2.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Some level of job security. You know exactly what you're doing because it's a call center. Different client projects that you could apply to be part of. Located in Orem by the mall. Decent pay ($25 an hour... for now).

Cons

You can't have anything on the call floor depending on the client (I support Intuit, so there are no phones, paper, pencils, books... nothing). The benefits are atrocious. PTO doesn't start until after 6 months. Company politics and favorites exist here. I'd say about 30% of calls get transferred to us from other departments (Payroll, Payments, Desktop, Saves, Sales, pretty much everyone) that should not have been transferred and could have been solved without us. They're going to hire more account resolution specialists soon after so many agents left, and they're starting their pay at $20 an hour.... so just think about what means for us. You get one occurrence per day you are absent even if you call in sick. I think 10 is the limit.

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