QA is the also the severely understaffed product support team which has no onboarding or product training for new hires - Technical Support Engineer Fortra Employee Review
Invisible senior management and directors. They acquire software companies, lay off 60-70% of employees, development stalls, world wide support team went from 38 employees, down to 9-10.
Fortra Response
1y
Acknowledging that we have received your feedback.
Great place to learn various topics surrounding security, cloud technologies, and what goes into the planning and execution of these applications to assist the customer base. Team was always very friendly and always willing to help. Helped me begin to understand the basics of AWS/Azure along with other security-focused concepts that you come across in the industry.
Cons
Nothing noteworthy, as with any role, overall communication can always be stronger across various teams.