Growing and changing - Battalion Chief Forsyth County Emergency Services Employee Review

Busy system that features both urban and rural settings to work. Progressive medical protocols and up to date equipment. Schedule is a 2-2-3, so every other weekend off and shifts are only 12 hours. Will facilitate lower level providers such basics, through advance and medic school. Provides nighttime pay differential to those assigned to nightshift.

Poor leadership and management with high turnover rates. EMS specifically does not like to cooperate or play well with other emergency agencies. Mindset is getting trucks on the road and will turn blind eye to bad practices and attitudes. County leadership definitely holds the agency back as it refuses to allow for changes needed. Recent change in hiring lower level providers to increase truck volume which helps but still does not address issues with unable to retain paramedics at an ALS service. Training is catered to the lowest "denominator" and focus on minimizing mistakes through system changes versus actually addressing poor education and lack of knowledge of some providers.

A great place to gain experience fast. We see critical patients on a daily basis, everything from traumas and to critical medical patients. Two major hospital systems in the area. Monthly con-ed meetings with medical directors present.

A very busy agency and currently understaffed.