Don't look to the top for role model behaviour, lazy managers breed lazy staff! - Anonymous employee Forever 21 Employee Review

1.0
18 Jun 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Has some pretty nice stock at great prices, and the stock turnover is so high that the store is constantly changing. Plenty of opportunities to get your sleeves rolled up and get involved visually, no matter what your role, and having an active role in replen/VM can make your day go in quickly. Co workers become your good friends as you spend so much time with them.

Cons

LAZY LAZY LAZY senior management. Co-managers and above rarely leave the office, except when they want to point out problems and then disappear back in to sit on their phones all day pretending its work related. Never have I ever experienced such hands off, lazy GM/Co-managers in my retail career. Only time they want to actually get involved in things is when it's to point out more problems or stick their nose in where it isn't wanted. Too many cooks!! Unrealistic expectations on what can be achieved in the closing hour and constant headaches as the VM team work against everyone else in the store and forget that without the rest of the staff to serve customers and maintain the store, there would be no money in the tills to pay their wages. Absolute favouritism and little chance to move up unless you are a favourite. Perks are at a minimum and the company is run by inexperienced people who seem to have no idea how to run a global business. The level of secrecy around category reports, figures etc is ridiculous and make it impossible to react to commercial trends. Nobody takes accountability for their actions or any task set before them. No such thing as a work/life balance...your job and the crazy working hours that comes with it will take over your life. Not a place to work if you value your sanity.

Explore other reviews about Forever 21

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Schedule provides flexible hours s

Cons

Minimum wage salary, short breaks

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Avery good place to work for high schoolers.

Cons

It was nice working there. Didn't have any bad experience

See reviews by: Helpful|Rating|Date|All