Pros
Depending on location you work with decent managers
Cons
Poor bonus program, poor retention, low pay, low quality of life, small raises. Considering they are constantly changing the way you bonus really makes the whole job defeating. The clientele is rough and the amount of abuse we deal with on a regular basis doesn’t make it worth while. We offer low wages to our employees which makes finding good candidates challenging. Supplier issues that are almost weekly as well as having to travel all over to get products from other locations means spending more time working rather than being able to enjoy your free time. The maintenance on most of the locations is done internally to save money so unless something is seriously wrong things get pushed to the side a lot. They constantly say that they honor their “core values" meanwhile they are constantly breathing down the necks of the management team to keep producing low labor and high guest surveys. OT is inevitable at most locations and working the line while trying to run the rest of the location solo is the norm. For the low pay it isn’t worth the stress anymore.