Huge churn - worried about long term viability of great role - Senior Client Solutions Associate Flexport Employee Review

3.0
30 Dec 2020
Recommend
CEO approval
Business outlook

Pros

Interesting problems Growth opportunities Good colleagues, esp on more important accounts

Cons

Massive churn. My colleagues are dropping like flies Rapidly changing goalposts for advancement <2% larger raise if you are get a "exceeding expectations" (top 15%) compared to meeting expectations (average employee) in performance reviews. This is ridiculous and highly discouraging for people who are good at their jobs. Lot of click button tasks, especially for CSAs (less so for Sr CSAs)

Explore other reviews about Flexport

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very good leadership and flexible

Cons

Not enough growth, or knowledge regarding logistics

1.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

The compensation was strong and competitive, and it was consistently the best part of the job. If your priority is pay in the near term, that piece delivered.

Cons

I struggled with the lack of stability. It rarely felt like the ground was solid, and that uncertainty was hard to sit with over time. Return-to-office expectations seemed to change more than once, and I personally didn't find the reasoning behind those shifts clear. It was hard to plan around. I also found the performance review process difficult to trust. In my experience the outcomes didn't always seem to line up with the actual work, which made it hard to feel like I knew where I stood or how to grow. There was A LOT of turnover in leadership during my time there. With direction changing frequently, it often felt like priorities were in flux, which made it next to impossible to stay oriented.

See reviews by: Helpful|Rating|Date|All