Pay with our shopper program is average, workload is slightly more cumbersome than the pay allow. - General Manager Five Guys Employee Review

3.0
22 Feb 2015
Recommend
CEO approval
Business outlook

Pros

Well there is very little experience required, great first job and or rebound from losing another job. Shopper program (paid testers rate their experience, twice a week) allows new employees to make a decent wage fairly early on. Most GMs are lenient with time off. However with all the Cons being taken accounted for, promotions come very quickly (I was a Gm in three years) though frankly not for good reasons.

Cons

Well Five guys is not known as a team building corporation, essentially you do as you are asked all bonuses and kudos go to the GM and Management staff above that level. Meaning that good numbers good numbers ( profit margin, sales trends, growing customer base) only reward the most senior manager. This along with incredibly rare and frankly disappointing raises means high turnover rates and very few employees stay for extended periods.

Explore other reviews about Five Guys

5.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly environment that feels like family

Cons

Low wages compared to competition

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They will teach you everything you need to be successful. They have much higher standards than most places, one of the few places I'd have no problem eating at any location. They'll make sure you have everything you need to meet those standards, especially once you get to a management level. They have corporate trainers and the GM at my location was also great. I'm a GM at a different place now and my experience here left me well prepared me for that position.

Cons

Pay. That's the only reason I left, I would have stayed with the company if I could have gotten a raise and I would definitely return if they offered something comparable to what I'm making elsewhere.

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