Friendly workplace with flexible work options - Operations Analyst Five Good Friends Employee Review

Some staff are lovely !

No clear direction or training, management gaslight you saying that they taught you something when in fact they did not . Systems are hard to navigate and when you seek help , they often refer to the "notion" page , rather then actual clear procedure training. "Notion" page is not updated which can cause confusion. Staff are burdened with clunky hard to navigate systems and often complain of being over worked and burnt out . They like to have people in a box that suits their "culture" in other words , don't speak up ever because you should know your place and stay in your little box where you nod and agree. If you are passionate or caring then you get mistreated. Just don't be different or quirky.

The company offers a genuinely inclusive and respectful work environment where people feel welcomed and supported. It is a good place to gain hands-on experience, develop practical skills, and understand internal processes. Team members are generally approachable, and collaboration is encouraged.

It can be challenging to drive improvements or implement changes, as recurring issues and repetitive mistakes are often not addressed long-term. There is limited follow-through when problems are raised, which can be frustrating. The workload can be quite high, and the salary does not always feel aligned with the level of responsibility and number of tasks expected. No opportunity for carrer progression.