One of my favorite companies, needs more lax - Tier 3 Technical Support Engineer Fiserv Employee Review

4.0
24 Sept 2025
Recommend
CEO approval
Business outlook

Pros

There are many wonderful people, and the office I work at has a peaceful environment. There is a wide variety of snack options available and an open-door policy in place. The company is diverse and inclusive, offering several Employee Resource Groups (ERG). Fiserv/Clover encourages open communication and teamwork. Employees receive bonuses when certain deadlines are met, and there are ample opportunities for personal growth and career advancement within the company. Additionally, employees are allowed to request two weeks of work-from-home per year and receive full benefits.

Cons

Sometimes, unrealistic expectations and a lack of current documentation (which affects both understanding current policies and updates/updates and training) are present. The siloing effect is prominent in certain areas. Additionally, the weekly one work-from-home day has been removed, so it is now required to be in the office every day.

Explore other reviews about Fiserv

4.0
2 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Pay is decent, great team mates

Cons

New CEO is ravaging the company from inside out. Layoffs, frozen job postings, and revoking all WFH privileges.

402
See reviews by: Helpful|Rating|Date|All