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FirstService Residential

Engaged employer

. - Front Desk Agent FirstService Residential Employee Review

3.0
25 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Paid Time Off, Vacation Time, Friendly Residents.

Cons

Expected to cover shifts due to constant calling off of other workers, dealing with heavy packages.

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FirstService Residential Response
1y
Thank you for taking the time to write a thoughtful review! As we grow, we are finding new ways to scale our processes and procedures and introducing new programs for associate well-being especially when it comes to coverage, workload, work/life balance, etc. We appreciate hearing about your personal experience with us and wish you the very best of luck in your future endeavors. - Kaitlin Buccheri, Communications and Engagement Manager

Explore other reviews about FirstService Residential

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Professionalism, Ethics Hight quality And quick Response.

Cons

Longer Response times, Availability of specialized service, By appointment Only.

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They take good care of the office people

Cons

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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