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FirstService Residential

Engaged employer

Hit or Miss with this company - Porter/Concierge FirstService Residential Employee Review

3.0
27 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Plenty of job opportunities within the company, especially in the field as a porter/concierge/handyman Assistant Property Manager Sammy Dee (NYC) is very responsive but everyone else takes a little longer to respond. Human resource in general are responsive Relocation is possible within the company since First Service cast a large umbrella around the US. Most of their jobsites are in up to date facilities/building

Cons

Human resource is not very helpful with in-house complaints. Payroll tends to mess up a lot. Especially with you tax withholding! Make sure to stay on top of that! General issue tend to be pushed back by the company. Response time are very lengthy FSR are only "nice" to you until you stand up for yourself which will eventually put a target on your back in the company.

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FirstService Residential Response
2y
Thank you so much for this well rounded and robust review! We are currently actively taking strides in many of the areas you called out as opportunities and will pass on this feedback to the correct teams so we can continue to guide those initiatives appropriately. We're constantly working on improving our processes and programs and are so happy to have you with us! Providing feedback like this to your leadership team and direct supervisor is extremely valuable and we hope you feel comfortable doing so! - Kaitlin Buccheri, Communications and Engagement Manager

Explore other reviews about FirstService Residential

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great atmosphere, friendly coworkers. I like working this position, it pays well and the work is reasonable.

Cons

I can not think of any, i’m very optimistic so it is hard for me to find something wrong.

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They take good care of the office people

Cons

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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