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FirstService Residential

Engaged employer

Cheap and Doesn't Value Employees - Community Association Manager FirstService Residential Employee Review

2.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid schedule but always subject to change

Cons

expected to be available 24/7, want to take vacation? expect no coverage, full work load -- assistant is non existent, management is overworked, no time with expectations to constantly complete training and advanced certs. With what extra time? Undercompensated -- yet company brags about MILLIONS in revenue.

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FirstService Residential Response
4mo
Thank you for sharing your feedback. We’re glad you value the flexibility of a hybrid schedule, and we’re sorry to hear that other aspects of your experience have felt challenging. We understand how important work-life balance, adequate support, and clear coverage plans are — especially when it comes to time off and professional development expectations. Our goal is to create sustainable roles where associates feel supported, fairly compensated, and able to grow without feeling overwhelmed. Feedback like yours is important and is shared with leadership as we continuously evaluate workload distribution, staffing support, and training requirements. We appreciate you taking the time to speak up. - Communications and Engagement Manager, Kaitlin Buccheri

Explore other reviews about FirstService Residential

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for.

Cons

Not many , sometimes the issues are not with the company itself but the property

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FirstService Residential Response
6d
We are happy to see that you are enjoying your experience with FirstService Residential. Thank you for your hard work and dedication! - Kaitlin Buccheri, Sr. Communications and Engagement Manager
2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They take good care of the office people

Cons

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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