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FirstService Residential

Engaged employer

Great culture and very strong training - Community Manager FirstService Residential Employee Review

4.0
14 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Coworkers and culture were a plus. The initial training is very detailed.

Cons

I enjoyed my time with the company, but it can become very stressful with the workload, but that is all dependent on the community.

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FirstService Residential Response
5mo
Thank you for providing feedback on your experience with FirstService Residential. We are happy to hear that you enjoyed your time with our company. We wish you all the best in your future endeavors! - Emily, Global Director of Talent Acquisition

Explore other reviews about FirstService Residential

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Professionalism, Ethics Hight quality And quick Response.

Cons

Longer Response times, Availability of specialized service, By appointment Only.

4.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture with strong core values and a collaborative environment. As a remote employee, the flexibility and work-life balance are a huge plus. The IT environment is also very dynamic — there are multiple systems, platforms, and technologies in use, so the work rarely feels repetitive or boring. The company is supportive of employee growth and development, offering training opportunities and access to a large online learning library. Another positive sign is the number of long-term employees; many people have been with the company for 5+ years, which says a lot about overall employee satisfaction and stability.

Cons

The company frequently changes business processes and technologies. While innovation is good, it can sometimes feel like just when you’ve fully mastered a system or workflow, a new tool or process is introduced. Workload can also fluctuate depending on business initiatives and project demands. Because it’s a large organization, there are a lot of layers of leadership — supervisors, managers, directors, VPs, etc. At times, it can be unclear who the correct point of contact or decision-maker is for certain situations.

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