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      First Command Financial Services

      Engaged employer

      First Command Financial Services reviews

      Last Company you will need to work for - Sales Director First Command Financial Services Employee Review

      5.0
      10 Oct 2024
      Sales director
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong Military Service and Support: We proudly serve the military and their families, with many team members coming from a military background. Strong Retirement Program: Our Employee Stock Ownership Plan (ESOP) provides 15% of total compensation to every employee. After just five years, you will be 100% vested, allowing many of my friends to retire financially independent. Bonus Structure: Every employee is eligible for an annual bonus starting at 5%. Diverse, Fun, and Friendly Environment: Our team is known for being friendly and helpful. We take full advantage of our beautiful courtyard, hosting fun activities year-round—just look at the photos!

      Cons

      Siloed Departments: Silos still exist across departments and teams, hindering collaboration. Overworked Teams: Teams can become overworked, making it challenging to add additional headcount when needed. Competitive Pay Concerns: Base pay is lower than the industry average. Salary Review Process: HR conducts annual salary reviews, but job descriptions aren’t always accurate. Pay Disparity for Experience: Employees with 5+ years of experience often appear underpaid compared to new hires with similar experience or roles at other companies. While many of us may be satisfied working here until retirement, it’s important to have a base salary that keeps up with inflation and local market conditions.

      avatar
      First Command Financial Services Response
      1y
      Thank you for taking the time to leave us a positive review. Coaching military personnel and their families in their pursuit of financial security is our mission and we love hearing from employees and Advisors about the pride they have in serving this community in a meaningful way. You mentioned an important retirement benefit in the Employee Stock Ownership Program (ESOP). As an employee-owned business, our people are truly invested in the company's growth and, ultimately, in its success. We will be sharing your feedback and advice to management with our executive leadership team. Thank you for taking the time to leave us a review.

      Explore other reviews about First Command Financial Services

      5.0
      18 May 2026
      Communications manager
      Recommend
      CEO approval
      Business outlook

      Pros

      True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

      Cons

      Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

      avatar
      First Command Financial Services Response
      3w
      Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
      3.0
      28 Apr 2026
      Brokerage operations analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Some times work is good

      Cons

      Some times work is bad

      1
      avatar
      First Command Financial Services Response
      1mo
      Thank you for taking the time to share your experience. We appreciate you being open about how things feel day to day. Feedback like this, both in reviews and through our employee surveys, helps us get a better picture of where we’re doing well and where we can continue to improve. Your input matters, and it’s an important part of our ongoing effort to strengthen our culture and create a better work environment for everyone. We appreciate you taking a moment to share your perspective.
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