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First Command Financial Services

Engaged employer

A+ Culture and C- Pay - Anonymous employee First Command Financial Services Employee Review

3.0
24 Mar 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The culture at First Command is top notch. The employees genuinely care about the work they are doing and the military clients that they serve.

Cons

The pay is well below industry standard for many positions at the home office and they are strongly encouraging employees to go into the office at least 2 days a week. Many times people are going into the office, but have no need to be in-person that day.

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First Command Financial Services Response
4y
Thank you for sharing your experience. Our mission at First Command is incredibly important to our employees and Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. We maintain our strong culture and mission by attracting and retaining talented people. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. Another valuable financial benefit is our Employee Stock Ownership Program, which is available to all qualified employees and funded entirely by company contributions. Our new flexible, hybrid work environment reflects a meaningful balance of in-office experiences with work that can be done virtually. The results of our recent employee experience surveys underscore the value of face-to-face interactions, which allow us to develop deeper relationships and pursue greater creativity and innovation. These in-person opportunities are critical to maintaining our strong culture. The health and safety of our employees has been and will continue to be our top priority. Thank you again for your feedback and for sharing your experience.

Explore other reviews about First Command Financial Services

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

Cons

Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

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First Command Financial Services Response
1mo
Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
2.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nice people in the office

Cons

Pay is not that great

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