Not professional anymore - SSR - Support Services Representative First Citizens Bank Employee Review

3.0
4 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Health benefits are great. Lots of options to choose especially great if you are just one person. About 180.00 a month

Cons

You don’t have to dress professionally. Being professional is not needed. You don’t have to greet the customer at your desk it’s just gone downhill. Ever since they merged with CIT bank they have become to big and hired a bunch of people from big Corp banks and no longer a family and professional feel. All micro management. Even the safety issues are not important.

Explore other reviews about First Citizens Bank

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people, good money, and wonderful oerms

Cons

Male dominated, not a very well known bank on the west coast

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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