Great company, sad IT culture - Manager First Citizens Bank Employee Review

2.0
12 Jan 2019
Recommend
CEO approval
Business outlook

Pros

First Citizens is growing exponentially and is providing dynamic opportunities for its employees and customers. There are so many ways that you can contribute and, as a result, expand your career. Their focus on customer service is exemplary and their attention to detail is beyond reproach. I may not work there anymore, but I certainly have left my money there.

Cons

While I loved being part of the First Citizen’s team, the caustic environment created by the most senior leader of IT is not for me. I am interested in doing what is best for the company and our customers, not what makes an individual executive look good. When you get right down to it, there is a single goal in IT and everyone fears pnot accomplishing it…

Explore other reviews about First Citizens Bank

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very good work-life balance. Happy to work here.

Cons

Nothing that I have noticed so far.

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

See reviews by: Helpful|Rating|Date|All