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First Choice Coffee Services

Engaged employer

High Turnover Rate/Bad Management - Customer Service Representative (CSR) First Choice Coffee Services Employee Review

1.0
25 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Steady 9-5 hours with good benefits

Cons

Horrible supervisor who is beyond unprofessional. Berates you and calls you names when no one is around but once let it slip in front of a fellow employee

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First Choice Coffee Services Response
1y
Thank you for taking the time to share your feedback. We take concerns about workplace behavior very seriously and are committed to fostering a respectful and professional environment for all employees. If you experienced any unprofessional conduct, we sincerely apologize, as that is not aligned with our company values. We encourage you (or any employee) to report concerns directly to HR or upper management so that they can be properly addressed. Our goal is to ensure that all team members feel supported and valued, and we are continuously working to improve our workplace culture. If you’d like to discuss your experience further, please reach out to us directly. We appreciate your input and are committed to making positive changes where needed.

Explore other reviews about First Choice Coffee Services

5.0
20 Mar 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

First Choice is a great company to work for with lots of opportunities to grow! The company is expanding fast, so there are always new positions opening up. I would say its collaborative work culture. A nice perk is the free snacks & coffee, some locations even have ice cream machines. The benefits and 401(k) are solid too. Overall, a great place to build a career!

Cons

PTO accrual could be improved

1
3.0
16 Jan 2026
Recommend
CEO approval
Business outlook

Pros

insurance, they pay be the hour, 8 hour work day

Cons

the time off and pay need some work. it shouldn't take 10 years to get 3 week of vacation. They need to care about the employees we all feel like just a #. A little bit of recognition goes a long way.

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