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      First Cash

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      First Cash reviews

      Disappointing - Customer Service Representative First Cash Employee Review

      1.0
      1 Feb 2016
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Meeting new people & learning about products.

      Cons

      NO advancement opportunities. Poor management. Minimal communication (negative, if any). No direction from local or upper management. Poor training due to vast difference in corporate and store policy.

      Explore other reviews about First Cash

      5.0
      5 Jan 2026
      Assistant manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Best Store to work for great environment, We have a great team

      Cons

      Slow to Promote Employees for sure

      4.0
      7 May 2026
      Pawnbroker
      Recommend
      CEO approval
      Business outlook

      Pros

      fun and varying work day, lots of down time, generous breaks, discounts.

      Cons

      district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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      First Cash reviewsFirst Cash Customer Service Representative reviewsFirst Cash review