Fairness, honesty and integrity should be in everyone's tool kit of values. - Store Manager First Cash Employee Review

3.0
27 Feb 2013
Recommend
CEO approval
Business outlook

Pros

The pawn business is unique and unlike any other, and the company does a fairly decent job of letting their store managers achieve success without micro-managing, or at least that was my experience. If you are able to successfully manage one of their stores for several years, you will learn everything there is to know about running a business and those skills will likely remain with you always.

Cons

Although the company strives for an even keel in its policies of fairness, honesty..... many of the mid level managers I worked for seemed to think that those policies were only to be enforced at the store manager level and below. Very few of those mid level managers had formal educations and the fact that I was pursuing a BS on my own time was viewed negatively by some as it was possibly taking focus away from my ability to run a store - not true.

Explore other reviews about First Cash

5.0
7 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Good pay Good benefits Experience alot Room to get promoted

Cons

Rude customer Low sales depends on location

4.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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