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      First Cash

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      First Cash reviews

      Worst call center ever - Customer Service First Cash Employee Review

      1.0
      3 Dec 2016
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      Casual dress code. Descent restroom

      Cons

      Manager has her click and if you're not in it you won't survive. Does not show appreciation for going beyond and doing your job well. No sick days. You have to use vacation days if you're sick. Managers and supervisors are bullies if you don't agree with their politics.

      Explore other reviews about First Cash

      5.0
      7 Oct 2025
      Pawnbroker
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay Good benefits Experience alot Room to get promoted

      Cons

      Rude customer Low sales depends on location

      4.0
      7 May 2026
      Pawnbroker
      Recommend
      CEO approval
      Business outlook

      Pros

      fun and varying work day, lots of down time, generous breaks, discounts.

      Cons

      district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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