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      First Advantage

      Engaged employer

      First Advantage reviews

      FA Experience - Enterprise Customer Success Manager First Advantage Employee Review

      4.0
      9 Jan 2026
      Enterprise customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote working allowing you to be flexible

      Cons

      Little to no transparency with change made in the business

      avatar
      First Advantage Response
      4mo
      Thank you for sharing your feedback. We’re glad to hear that remote work flexibility has been a positive aspect for you. We understand your concerns about transparency during business changes and appreciate your advice to management. Listening and advocating for our team members is a priority, and your input helps us improve. We’ll continue working toward clearer communication and stronger support for our employees.

      Explore other reviews about First Advantage

      5.0
      1 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent work environment and great coworkers

      Cons

      No cons are within this company for me

      1.0
      3 Jun 2026
      Customer success
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote first company Once out of operations you really manage your own time.

      Cons

      Excessive Workloads Poor choice in Team Leads Don’t get sick and if you do pray it doesn’t last longer than your FMLA 12 weeks because they will fire you! Even after 8 years of employment. Even when it is documented that they are responsible for the health issues caused by burnout!

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      First Advantage reviewsFirst Advantage Enterprise Customer Success Manager reviewsFirst Advantage review