Pros
Leadership & Culture • CEO is engaged and sets a clear tone for performance • Approximately 75% of department leaders are highly competent and respected • Team is communicative, friendly, and easy to work with. True leaders within in the company are some of the sharpest in the industry.
Cons
Cons Sales Management & Decision-Making • Sales leadership lacks consistency and strategic direction • Routine decisions often require input from too many people, leading to delays and confusion Workforce Expertise • Not enough knowledgeable tradespeople on staff to support technical accuracy and client confidence Inclusiveness & Departmental Structure • Limited focus on inclusiveness across teams • Excessive departmental autonomy creates silos and inconsistent standards