Pros
Initial salary is generally ok after the recruiter reels you in. Some people are friendly and knowledgeable about the products.
Cons
1. The worst part about finova: Very much a bearpit culture. Full of toxic individuals with personal agendas, who will not hesitate to pass blame if (when) everything starts to go wrong with the client. Lots of incompetent lower level managers. There's no wonder that employee turnover is so high. 2. The technology is dated and frustrating to use. Your skills will decay, and it will be hard to move onto a better job if you stay too long. No real training opportunities available. 3. Clients seem to be unhappy but can't leave due to the massive reliance on the mortgage software once it's in place. Many, many arguments had with clients and complaints from them due to finova making false promises, backtracking and underdelivering. Attitude was always to argue back and blame the client. 4. No/very limited pay rises and insultingly low bonuses. Like someone else said, at least you get a free company mug. 5. Some lower level managers clearly have no previous managerial experience and will not/do not understand how to support their teams, but gaslight and blame instead. 6. Standards of quality assurance are shockingly awful. Needless to say, the clients do not appreciate that.