Great opportunities if you perform well - Customer Service Professional Fifth Third Employee Review

4.0
10 Mar 2011
Recommend
CEO approval
Business outlook

Pros

Help from management to advance as long as your meeting goals and put in time. Fun workplace environment. Great benefits.

Cons

It is somewhat micromanaged but not to much. Goals and quality forms will often change and it can be difficult to keep up with the changes.

Explore other reviews about Fifth Third

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance and benefits

Cons

Working with the general public

4.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work environment. Management can be good depending on your branch. Can make lots of close friends.

Cons

Very sales-focused. Does not matter if customer does not qualify for credit cards, loan, etc., you have to put the application in to meet quota. And the occasional rude customer.

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