Hard to enjoy working here - Lead Customer Service Representative Fifth Third Employee Review

3.0
7 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Bank holidays=no work. You are off work by 6-7pm

Cons

Low pay, abused by customers, constantly told to sell products to customers that don't need additional services.

Explore other reviews about Fifth Third

5.0
22 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Loved working here even though it was for a short period of time. Staff so great and management is lovely! I hope to return after i am done with college.

Cons

No cons, everything was good

3.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The training is very thorough and extensive. They take security seriously. You are supported when you’re a new hire. There are ways to be involved and feel included in the company. Information is readily available to help you.

Cons

It is a job that can lead to a lot of stress. It can be very fast paced. There are a lot of policies, procedures and information to remember. Should have proficient computer skills to be successful with this position..

See reviews by: Helpful|Rating|Date|All