It started a dream and ended a nightmare - Lead Customer Service Representative Fifth Third Employee Review

3.0
27 Jan 2014
Recommend
CEO approval
Business outlook

Pros

Worked with some great people..... trained well unlike other banking institutions I have worked with.

Cons

Too much turnover, underpaid, unappreciative, if you're not in the crowd then you are not recognized. Cheap company-raises were insults to me. Unstable environment to many back and forth miscommunications unorganized. Regionals are unrealistic with expectations. Lack of intelligence in management some can't even spell but yet they want us to feel confident in taking leadership from them..... Really???

Explore other reviews about Fifth Third

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

2.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Decent benefits, reliable, friendly team but that’s branch specific

Cons

FIX YOUR STAFFING ISSUES!!! You all emphasize work life balance but have us working 6 days a week. If you don’t live in OH, your career opportunities are practically nonexistent. Also- close at 5 on Fridays like a normal bank.

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