Overworked and underpaid - Banker Fifth Third Employee Review

1.0
22 Jul 2018
Recommend
CEO approval
Business outlook

Pros

Extensive training, especially regarding banking/federal regulations.

Cons

Ignore the recent "positive" reviews giving 4-5 stars - most likely corporate PR, as most branch employees aren't happy and are stressed out. Extremely understaffed (always), as that's the bank's business practice. Excessively competitive amongst coworkers (cuthroat), as a high pressure sales culture. Bank preaches customer service, but really only cares about revenue. No work/life balance as branch employees work 2 Saturdays per month. Pay doesn't come close to required work level or cost of living in most areas. Benefits too expensive. Sales quotas pushed hard but banker commissions are barely $2K/year. Micromanagement and no individuality allowed. Unfriendly work culture that management ignores. ADVICE: Work somewhere else!

Explore other reviews about Fifth Third

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance and benefits

Cons

Working with the general public

4.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong focus on customer relationships and professional development. Supportive team environment with opportunities to learn retail banking, financial products, and sales techniques. Good benefits and clear expectations for performance.

Cons

Sales goals can be demanding at times, and balancing customer service with production expectations can be challenging. Staffing levels occasionally created additional workload during busy periods.

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