Stress Stress & More Stress!! - Customer Service Representative (CSR) II Fiberon Employee Review

Management pushes and changes things daily with no regard to the lower level & the consequences. Communication is poor. The ones that have to deal directly with the consumers should know the most about what is going on, but they are the last to know most anything. The constant changes & delays cause angst amongst the customers & the CSRs. You feel like you never know how to do your job, no matter how long you have been there. Less of a workload on one person would be very helpful. Hire more people. This place will drive you to drink!