Great pay and supportive managers, but challenging conditions - Dog Walker Fetch Employee Review

I've been working here for quite some time now, and I don't agree with most of these negative reviews. I know there has been a lot of change with reorgs and management, but I still have complete confidence in this company, and we have to remember this is still privately owned. The upper-level management is honest about the financial health and the reasons for their decisions. If you ask the CEO any question, he is happy to answer it. The company is doing very well and keeps pace with the current climate, constantly finding new revenue sources. If you work at Fetch and do your job well, you have job security.

I think every job in this market is a bit understaffed at the moment, so you can be extremely busy at times and have to pitch in to help other team members.

Good benefits, great pto policy, great rewards system, on paper the company looks great

-incompetent leadership (not all, but a good portion) -bait and switch style hire process -they don't have solid direction on where they are headed so it's a lot of top-down confusion -leaders have heads in the clouds but don't know how the tactical things happen, so there are two different realities amongst execs and the lower level employees doing the work -pay comparisons are questionable -microaggressions, bullying, and bias run rampant as it's not much diversity -absolutely no one knows who does what, so you will spend hours or days finding the right person just to get a task done OR question answered. Causing unnecessary delays and tension. -Because of the ai first nature, a lot of people are hired that don't have a clue what they are doing tactically. So conversations and next steps are written and fueled by ai. -Everyone talks like walking philosopher degrees with unnecessary filler and jargon to SOUND like they know what they are doing, but not enough tactical skill. Semantics are huge here. Because of this, ALOT of miscommunication and confusion happens. -They don't have the proper organization or management tools, just slack heavy... as you can imagine chaos breeds in this space. Everyone says "Welcome to Fetch" instead of just hiring the right leaders to bring structure asap. -The focus is too much on doing whatever to get the job done and hit revenue goals.