Good sales training, LEAVE if culture seems off - Customer Service (CSR) Ferguson Employee Review

2.0
20 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Great entry sales job out of college - depending on location. One city’s team may be fantastic, and another terrible. (Like in my experience). Met some amazing mentors along the way who I learned a lot from.

Cons

A lot of false promises are made by management to keep you from quitting. 6 day weeks, sometimes more than twice a month without being on a legit commission plan and living off of a low base. Treated as inferior/invisible to rest of team and management. Extremely cliquey, poor local team culture (bullying, gossip, exclusion, inappropriate behavior, etc.).

Explore other reviews about Ferguson

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Huge office space and freedom to work independently in break rooms instead of being stuck at a desk. They have many opportunities for growth but the high paying roles are salaried and are paid once a month instead of biweekly. Overall a great company with good benefits

Cons

Lower pay than normal for the work

3.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Stable company with strong financial backing and deep pockets. Solid commission opportunities once you build a strong client base. Certain regions and business groups are willing to invest in and support business growth.

Cons

Some regions are under constant pressure to cut costs, making it increasingly difficult to service customers effectively and grow the business. Management is often absent and lacks understanding of the day-to-day realities of running such a lean operation. Overall talent quality has been declining, and the management compensation and bonus structure frequently drives irrational decision-making.

See reviews by: Helpful|Rating|Date|All