Great if you're part of the in crowd - Showroom Consultant Ferguson Employee Review

2.0
1 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Pay, only because of commission and spiffs. Good health care and retirement benefits. Learned a lot about the industry.

Cons

Company cut hours for all hourly associates from 45 to 40 hours without adjusting pay, cutting 5 hours of weekly overtime pay. Management lead associates to believe it would be temporary to help keep their coworkers employeed; cutting over time allowed them to prevent some layoffs. (Still layed people off and never gave hours back) Base pay increases are practically unheard of, told to sell more to make more money. Management is promoted into their positions based on office politics and how long they have been there rather than their actual ability to manage effectively. Very small chance of upward mobility as a showroom consultant without changing departments. Little incentive to even want to be a manage as some consultants make more than showroom managers. Work loaded is overwhelming, company always comes up with "solutions" that never work they way they say they will, and generally require you to do more work. Work life balance is nonexistent especially for top performers. Branch manager was gone almost monthly for a vacation or long weekend while associate couldn't afford to take even one vacation a year because they had lost all over time pay.

Explore other reviews about Ferguson

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are great, beautiful showroom

Cons

Can be slow at times, 9-5 can feel overwhelming

1.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

None, I would say remote work but it’s very toxic.

Cons

Poor leadership (manager and director), poor communication, poor training, unrealistic m expectations, micromanagement, no SOPs, lack of structure, FLSA violations, no upfront disclosure of what role is, stingy management. People outside of HR are great. In HR? They’re happy to lay people off and talk about it so casually during meetings. Think “it’s our yearly layoffs” and joking about catching people “slipping”. No opportunities for growth despite saying there was during interviews. Interview and reality are worlds apart. No diversity. Severe control issues. No new people have been hired in over 3 years yet multiple people have left so people are burnout. One person handles all of one process alone and management thinks that’s ok. For reference the same process takes 10-11 associates in the same sized org. I can go on. Stay away!!!

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